How AI and Automation Are Changing Freight Brokerage
The freight brokerage industry, long defined by phone calls, spreadsheets, and personal relationships, is undergoing a seismic shift. Artificial intelligence and automation technologies are fundamentally reshaping how freight brokers source capacity, negotiate rates, and serve their shipper clients. For importers managing FCL shipments under FOB Shenzhen terms or e-commerce brands coordinating LCL consolidations, these changes…